Expert Advice Exchange

The EAX connects eligible social sector organisations in NSW with pro bono expert advice from leading law firms, professional services firms, and financial institutions. Advice is available in over 20 areas, including:

  • legal issues, such as governance, intellectual property and regulatory matters
  • strategy, such as business planning, IT systems and communications
  • financial management and accounting
  • program development, implementation and evaluation.

Read the full list of advice areas and eligibility criteria in the EAX applicant brochure.

EAX Update

To date, the EAX has facilitated 2,162 hours of pro-bono advice through 135 pairings of for-purpose organisations with 41 advisory firms. The EAX was established as a pilot program two years ago.

Introductory advice packages

As a result of strong demand for the EAX in 2015, the Office has worked with some advisory firms to support social sector organisations in ways other than one-on-one advice. Introductory advice packages on legal structure, governance and intellectual property are now available.

Case Studies

Newtown Neighbourhood Centre 


Are any activities or projects excluded from the EAX?

Yes. Allocated hours are not available for:

  • advocacy or lobbying
  • dispute resolution
  • litigation
  • representation in major transactional work, such as public-private partnerships, although it could be used for an initial evaluation of an opportunity.

Can the EAX be used for government tenders?

You can request advice in general tendering and procurement processes. However, the EAX can't connect you to professional advice for current tenders. This is to ensure the probity of tender processes and to ensure participants don't receive an unfair advantage or favourable treatment by the government.

Will participating organisations have an advantage in securing future government contracts?

The EAX is a platform to help build capability in the social sector. The advice and support you receive through the EAX may help you to better respond to future government tenders, calls for proposals, or expressions of interest. However, participating in the EAX (as an advisor or advisee) will not give you any specific advantage when competing for government contracts.

Are advising firms or their advice guaranteed by the government?

No. The EAX facilitates relationships and partnerships between the private and social sectors. Once those connections have been made, the EAX has no further involvement in the matter or advice provided.

Participating in the EAX is entirely voluntary. The NSW Government, including the Office of Social Impact Investment, does not accept responsibility for the content or quality of advice provided to applicants, nor how applicants use that advice. Participating firms are responsible for ensuring they meet necessary professional standards and regulations to advise organisations referred to them.

Where can I get more information about the EAX?

Read the comprehensive EAX brochure, or contact the Office of Social Impact Investment by email

Participating advisory firms